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Thoughts about Design from all industries

GM, What they should do


Now that GM has entered into bankruptcy they have a chance to start over. What they should do is completely change the buying model. Be the first to actually perfect on time delivery. Let the shopper completely build and order their car with any options they would like via the web. No more "packages". No more bloated inventory that needs incentives. No more high pressure sales. Direct interaction with customers. Become the car brand of the future by eliminating dealerships altogether. Crazy? Not really. Change all dealerships to certified service centers and test drive outlets. Yes this seems outlandish, but the shoppers of the future are the ones to grab. They shop in a different way, they think differently. GM can start new. For once I would like to see real change.